Session 9: Electronic Distribution Systems Revision Questions

1. What are the objectives of electronic distribution ?
2. Discuss five types of electronic distribution systems.
3. Why are global distribution systems so important to the travel and hospitality industry ? What critical functions do they provide ?
4. Identify and describe five types of Internet distribution systems.
5. Describe two types of distribution channel management software (e.g. software that can help suppliers manage their distribution function, whether on an external site or on their own web site).
6. Why is it more complicated to develop a distribution channel management strategy nowadays ?

Session 9: Property Management System

Micros Fideo Property Management System (PMS)

PMS offered via SaaS model (Software-as-a-Service)- click on Demo under MyPMS

Reports from a Property Management System (PMS)

Activity Management System integrated with PMS

Revenue Management System from Micros

Guestware CRM

Session 8: Electronic Distribution for Airlines and Hotels

Please visit these links to find out more about technology options available to hotels who wish to sell and market their properties electronically.

1. MyFidelio.net (there are two online demos available for connecting hotels to travel agencies and connecting hotels to a web site)
2. Siteminder Channel Manager (online tour available)
3. Siteminder Booking Button (web booking engine that can be included on a hotel's web site)

Merry Christmas and a Happy New Year !

Have a Joyful Holiday Season, everyone ! See you in class next year !

Photo Source: http://trip.worldtravellist.com/2011/12/ten-merry-places-to-spend-christmas-other-than-home/

Session 7: Restaurant Management Systems

Restaurant Management System Demos from MaitredPOS:

MaitreD Restaurant Management System (click on "MaitreD' Flash Demo" under "Other Resources")

Case Study 1.

Chester Racecourse UK
This case study looks at how Chester Racecourse is using an electronic point-of-sale system for its restaurants, corporate and public catering facilities. It also looks at how Chester Racecourse is using software to manage inventory, procurement and stock control.

Links to companies mentioned in the case study:

1. Chester Racecourse UK (click on "Restaurants")
2. Infogenesis POS by Agilysis
3. Eatec Solutions by Agilysis
4. Restaurant Management Systems available via SaaS

Case Study 2: Hong Kong Jockey Club

HKJC Infrasys Case Study

Exercise 5-4: Sensitivity Analysis - Goal Seek (with audio)

Exercise 5-4: Sensitivity Analysis - Goal Seek

Exercise 5-3: Sensitivity Analysis - Two Variable Data Table (with audio)

Sensitivity Analysis - Two Variable Data Table